Privacy & Security
We’re serious about protecting your data
At Gigapoints, we know that trust and security need to be paramount. If you don’t trust our recommendations and don’t think we can securely store your data, you won’t use our service. So we gladly accept the responsibility that comes with your trust and have built our services from the ground up to protect your information.
To begin with, we never see the usernames or passwords for your credit card or banking accounts. All of that information is securely managed by Plaid. Plaid works with hundreds of big financial companies, including Venmo, American Express and Coinbase. Once you connect your account, Plaid gives us what’s called read-only token that lets our algorithm confidentially process your data. We can’t touch or move your money. And if you change your mind, you can remove this access at any time.
All of the data we store is encrypted. That includes the password that you use to access your Gigapoints account and any account or transactional data. These databases are secured by the industry standard AES-256 encryption algorithm. We also use a firewall in front of the databases to prevent unintended access. When your browser communicates with our servers, we use 256-bit SSL encryption to keep your data safe.
All of our servers are hosted with Amazon Web Services (AWS), the same technology used by the Department of Defense, CIA, NASDAQ and thousands of others. The databases we use are PCI DSS, SOC, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO 9001 compliant.
All transaction data is stored separately from any personally identifiable information. We may use this data to improve our service, for example, by better categorizing transactions, but the transaction data remains anonymous. If, at any time, you would like to delete your account, you may do so automatically from your Account page and we will remove all of your data from our systems, not just “mark it” as deleted.
If you have questions or concerns that haven’t been addressed, please reach out here.